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Frequently Asked Questions

How Much Does it Cost?
You usually pay less per litre (or pint to those of us still working in imperial measurements!) if you buy larger quantities, as carriers sometimes charge the same amount per parcel up to a maximum weight limit, so don't forget to compare the cost of buying larger volumes.

Is the basket in the photograph included?
No, you are buying the bottles only and they will come in a cardboard box. (A very nice, recycled one though!) We were just trying to make the bottles look prettier.

How Does it Get to me?
We will send your order, carefully packaged by carrier. We will endeavour to despatch within 2 days so you should receive your order within 3 - 5 working days, although it is usually much quicker. We can email you a consignment number to enable you to track your order online via our carrier's website.

Will you deliver outside of the United Kingdom?
Sorry - No. We have previously done this but the work involved means that we decided not to do this any longer. Delivery charges are for MAINLAND Britain addresses. Please Note that some delivery regions will incur a surcharge. i.e. Scottish Highlands, Isle of Wight, Isle of Man etc. This will be requested subsequent to the order being placed.

Can I pay by BACS?
We would be delighted if you would prefer to pay by BACS. Just email us and we will send you our bank details.

Can I pay by Credit or Debit Card?
We have set up the website to make it as simple as possible for our customers to pay with a Credit or Debit card. We use PayPal for all our Credit & Debit Card payments to ensure maximum security during your transaction. When redirected to PayPal you do not need a PayPal account to pay - any valid Debit / Credit card can be used. If you have a PayPal account then you can of course use your PayPal account to pay using your PayPal funds if you wish.

Can I pay by cheque?
If you would prefer to pay by cheque please tick the box marked 'Cheque' under 'Payment Options' when ordering. Please remember that we will not despatch any goods until your cheque has cleared, so your order will take longer to be delivered.

Due to the natural process that we use to produce our drinks, there may be a small amount of 'cloudiness' associated with the product. The transportation of bottles will aggravate this, so we recommend that you allow bottles to stand for a while before consumption to enjoy it at it's best. However, this 'debris' is in no way harmful if poured into the glass or drunk, but just gives a cloudy effect.

Alcohol Strength:
We quote the ABV (Average by Volume) percentage strength of the alcohol products on our site which currently can be up to 8.4% so it's pretty strong stuff. Oh, and our suppliers have often won lots of awards!