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Frequently Asked Questions

How Much Does it Cost?
You usually pay less per litre (or pint to those of us still working in imperial measurements!) if you buy larger quantities, as carriers sometimes charge the same amount per parcel up to a maximum weight limit, so don't forget to compare the cost of buying larger volumes.

How Does it Get to me?
We will send your order, carefully packaged by carrier. We will endeavour to despatch within 2 days so you should receive your order within 3 - 5 working days, although it is usually much quicker. We can email you a consignment number to enable you to track your order online via our carrier's website.

Will you deliver outside of the United Kingdom?
Sorry - No. We have previously done this but the work involved means that we decided not to do this any longer.

Delivery charges are for MAINLAND Britain addresses. Please Note that some delivery regions MAY incur a surcharge. In practice we rarely do this as we have now found a lower cost carrier for deliveries to The Isle of Man and Ireland plus we can find cheaper carriers for Scottish Highlands. However, we still reserve the right to request an additional charge which we will be request subsequent to the order being placed if you happen to live somewhere carriers want to charge us a fortune to deliver to!

Can I pay by BACS?
We would be delighted if you would prefer to pay by BACS. Just email us and we will send you our bank details.

Can I pay by Credit or Debit Card?
We have set up the website to make it as simple as possible for our customers to pay with a Credit or Debit card. We use PayPal for all our Credit & Debit Card payments to ensure maximum security during your transaction. When redirected to PayPal you do not need a PayPal account to pay - any valid Debit / Credit card can be used. If you have a PayPal account then you can of course use your PayPal account to pay using your PayPal funds if you wish.